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Project Consultation -
Project Design -
Solution Confirmation -
Manufacturing -
Inspection and Acceptance -
Logistics and Delivery -
Technical Support
Project Consultation
Gain a thorough understanding of your product needs and production targets to provide you with the most cost-effective and timely processing solutions.
- Select high-quality suppliers, coordinate project timelines, and ensure cost control and on-time delivery.
- Engineers provide online and offline technical support to help you select the right machine tool configuration and avoid selection errors.
- Fast order issuance.
Project Design
Find faster, more efficient, and cost-effective machine tools, configurations, and solutions, and provide automation solutions.
Solution Confirmation
Confirm the user’s desired process flow, formulate acceptance criteria, improve machine tool operating efficiency, and reduce non-processing time.
Improve processing speed, enhance processing quality, and ensure the robustness and stability of machine tool components. Guarantee the reliability of the process flow.
Manufacturing
Based on the turnkey project agreement, the customer verifies the implementation results, including machine tools and fixtures, process flow, processing time, product accuracy, and stability.
- Trace raw materials, standardize equipment, and refine key parameters.
- Through full-process production monitoring and inspection, promptly identify process issues during production, and supervise the execution of production procedures and product packaging quality to ensure problem-free delivery.
- Track production progress throughout the entire process and provide relevant production data in a timely manner.
Inspection and Acceptance
Before delivery, all machines will be inspected one by one (special projects will be carried out in two steps: preliminary inspection and final inspection), and a third-party quality inspection will be provided.
- Geometric accuracy testing (Inspects the relative positional accuracy between moving parts of the machine, such as guide rail installation accuracy, spindle nose runout, and angular accuracy.)
- Positioning accuracy and repeatability testing (Inspects the core performance indicators of the CNC machine to ensure dimensional consistency of machined parts.)
- Sample machining (Made a standard test piece to test its functionality and comprehensively evaluate the machine’s machining capabilities.)
- Safety performance testing (Checks the effectiveness and reliability of emergency stop buttons, safety protection devices, etc., to ensure compliance with safety standards.)
- Noise and vibration testing (Evaluates the machine’s stability during operation and its impact on the working environment.)
- Reliability testing (Evaluates the machine’s stability and failure rate under simulated working conditions through long-term continuous operation.)
Logistics and Delivery
Ensure goods arrive at their destination safely and on time (comparison of sea freight costs/packaging supervision/customs declaration/strict adherence to the destination country’s import requirements).
Supports installation, commissioning, and training at the factory or the customer’s site.
Technical Support
We provide comprehensive after-sales service, supporting online remote, and on-site support, with efficient response to any issues.
- Establish Quality Records (Establish complete quality records for easy traceability and management.)
- After-Sales Feedback and Improvement (Collect user feedback to drive continuous quality improvement.)
Machine prices are not displayed on our website. You can contact us and provide the product model, and we will provide you with a quote as soon as possible.
We usually respond with an initial solution within 24 hours, and complete a detailed turnkey solution (including machine tool configuration, process verification, quotation, and delivery time) within 3-5 business days. Special needs can be expedited to within one week.
15-60 weekdays, depending on the order status. If you require stock, please contact our project manager.
A dedicated project manager provides weekly and milestone reports, with support for video inspections and access to relevant documents, ensuring complete transparency.
Contact us directly, tell us your needs or provide drawings, and we will provide you with the most suitable solutions and options, including pricing and delivery information.
We are an extension of the overseas marketing teams of all our partner factories. In the machine tool sales process, we always retain the factory’s own brand and implement a unified sales pricing system with the factory, ensuring that global customers can enjoy machine tool products of the same quality and high cost-effectiveness. In terms of technical support, the factory’s professional technical team will serve as our unified backing, enabling rapid response and efficient coordination of technical services.
OTURN has a rich reserve of supplier resources. We accurately grasp the core strengths, fields, machine models they specialize in, and market pricing ranges of each partner factory, enabling us to select the best among the best through multi-dimensional comparisons.
We provide customers with not only cost-effective solutions in terms of price, but also comprehensively consider the factory’s industry experience, full-cycle service support capabilities, collaborative efficiency, and a sound market protection mechanism to ensure the rapid delivery of the optimal solution tailored to their needs.
